Hospitals and clinics
- Appointment booking and reminders
- After-hours enquiries
- Test result ready calls
AI voice agents that answer every call, in English and Hausa.
The AI Hub builds AI voice agents for Nigerian businesses: they answer calls 24/7, book appointments, follow up leads and send reminders, then hand over to your team when a person is needed.
What an AI voice agent does for you
Answer every inbound call
An AI receptionist that picks up day and night, answers common questions and routes callers to the right person.
Book and confirm appointments
Callers book, reschedule or cancel by voice, and the booking lands straight in your calendar or system.
Qualify and follow up on leads
Outbound calls that follow up enquiries within minutes, ask your qualifying questions and pass on warm leads.
Reminders and collections
Appointment, fee and payment reminders by phone, with the outcome of every call recorded.
Customer support and order status
Instant answers on opening hours, prices, order and delivery status, pulled from your own data.
Hand over to a human
When a caller needs a person, the agent transfers the call with a summary so nobody repeats themselves.
Voice AI for every sector in Nigeria
Wherever your team spends hours on repetitive phone calls, an AI voice agent can take the load.
Schools and universities
- Admissions enquiries
- School fee reminders
- Parent notifications
Banks, fintech and microfinance
- Account and card enquiries
- Loan repayment reminders
- KYC follow-up calls
Retail and e-commerce
- Order confirmation calls
- Delivery status
- Abandoned order follow-up
Logistics
- Delivery confirmation
- Rider and driver check-ins
- Failed delivery rescheduling
Government and public services
- Citizen helplines
- Programme enrolment calls
- Surveys and feedback in local languages
Built in Nigeria, for Nigerian callers
English and Hausa, Nigerian accents
Built and tested with Nigerian callers, so the agent understands how your customers actually speak.
Connected to your systems
Works with your phone line, CRM, booking tool, EMR or spreadsheet, so every call updates your records.
Private and compliant
Call data is handled in line with the Nigeria Data Protection Act 2023, with clear retention and access rules.
Local team in Kano
The engineers who build your agent are on New Court Road, Kano, not in another time zone.
Voice agents sit alongside the rest of our work in automation and digital transformation and healthcare systems. See what we have already shipped on our work page, or read our guide to AI voice agents for clinics and hospitals.
From first call to live agent
Map your calls
We listen to how calls run today and agree what the agent should handle and when it hands over.
Build and train
We script, voice and connect the agent to your systems, then test it on real call scenarios.
Pilot
The agent takes a share of live calls while your team reviews transcripts and outcomes.
Launch and improve
Full rollout, call analytics and ongoing tuning as your questions and offers change.
FAQ
AI voice agent questions
What is an AI voice agent?
An AI voice agent is software that holds natural phone conversations. It listens to the caller, understands what they need, answers or takes action such as booking an appointment, and speaks back in a natural voice, without a human on the line.
Can the voice agent speak Hausa?
Yes. We build voice agents for English and Hausa, tuned for Nigerian accents. Talk to us about other Nigerian languages such as Yoruba, Igbo and Pidgin for your project.
Does it work with my existing phone number?
In most cases, yes. The agent can answer on your current business line through call forwarding, or on a new Nigerian number set up for it.
What happens when the agent cannot help a caller?
It transfers the call to a member of your team, or takes a message and schedules a call back, and sends you a short summary of the conversation.
Will callers know they are speaking to AI?
We recommend that the agent introduces itself as an AI assistant. Callers trust it more, and it keeps you on the right side of data protection rules.
How long does it take to set up?
A focused pilot, such as an AI receptionist or appointment reminders, can usually go live in a few weeks. Larger deployments connected to several systems take longer, and we agree the timeline with you up front.
How much does an AI voice agent cost?
Pricing depends on your call volume, the languages you need and the systems we connect to. After a short discovery call we give you a fixed setup quote and a clear monthly running cost.
Is caller data kept safe?
Yes. Recordings and transcripts are stored securely with role-based access, kept only as long as you need them, and handled in line with the Nigeria Data Protection Act 2023.